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FAQ: Program usage |
  
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FAQ: Program usage |
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How to update all copies of program to the new version?
How can I send Ctrl-Alt-Del combination to the remote PC?
How can I hide the tray icon of the Host Module?
How to transfer files to or from a remote PC?
How to prevent a closing of Host Module?
How to determine which remote computer I'm controlling now?
How to copy the Remote Desktop Control address book from one computer to another?
How to install or update Host Module on remote computers without visiting them physically?
If the Host computers are located in the same LAN as the Admin, you can install the Host Module remotely using the "Remote Installation" feature.
This feature is integrated in the Admin Module, and you can run it via the "Tools" menu.
Note: Before remote installation you need to download last installation package of our program to your Admin PC.
How can I send Ctrl+Alt+Del combination to the remote PC?
You can send Ctrl+Alt+Del combination to the remote computer in "Full Control" mode only. Also the Host Module must run as a system service on that remote PC. Use "Ctrl+Alt+Del" button on the toolbar of Remote Screen Window to send this keystroke to remote Host PC.
How can I hide the tray icon of the Host Module?
Open Host Module settings, select "Start" tab and then turn on "Hidden mode" option.
How to transfer files to or from a remote PC?
Remote Desktop Control contains "File Transfer" feature that allows you to transfer files between computers.
How to prevent a closing of Host Module?
A tray menu of the Host Module contains the "Exit" command to close the Host Module. Actually the user of remote computer should not be able to shutdown the Host Module, because the network administrator needs to have a stable access to the remote computer at any time. It is recommended to hide the tray icon on each workstation. Read how to hide tray icon..
If Host Module runs as a simple application, user of Host PC can shutdown it using the Task Manager. Install Host Module as a system service to avoid this issue. You can do it via Host Module settings ("Start" tab). Only users with administrator's privileges will be able to stop the service through the Service Manager.
How to determine which remote computer I'm controlling now?
In the "Windowed" display mode look at the title of Remote Screen window, you will see the remote computer's display name.
In the "Full-Screen" display mode, you should temporary switch to the "Windowed" mode, and look at the title window.
How to copy the Remote Desktop Control address book from one computer to another?
The address book is stored in the apc-addressBook.ini file in the work folder of Remote Desktop Control. You can simply copy this file to another computer.