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FAQ: Licensing and registration |
  
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FAQ: Licensing and registration |
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How to purchase the program? It there a volume discount?
I've lost my registration code. What should I do?
If you want to use a program on N different computers, you need N single licenses (Single license authorizes the use of the software on a single computer: Host Module, Admin Module, or both modules simultaneously).
Minimal quantity of licenses you can purchase is 2. If you are our customer already, you can purchase additional licenses (please contact our sales department) - we will send you new registration key for summary quantity of PCs.
How many licenses do you need?
It depends on the way you are going to use Remote Desktop Control and whether you are planning to control administrator's PC remotely. There are 2 ways to use licenses:
1) Controlling any PCs from any place in the network.
For example, you have local network with 4 PCs and you want to have fast remote access to any PC from any place in the network. In this case you should install Remote Desktop Control (both Modules) on each computer among these 4 PCs. You need registration key for 4 licenses. You should enter this key in Admin Module on each computer. After that you will be able to add 4 different PCs to the Admin Module's address book on each computer and you will have quick remote access to any PC from any place in the network.
2) Controlling any PC from your computer only.
For example, you provide help desk support and you want to have remote access to 4 PCs of your customers. In this case your customers should install Host Module of Remote Desktop Control on their computers. To use Host Module only, it is not necessary for your customers to register program. Registration is required for your PC only. You should have 5 single licenses (4 Hosts + 1 Admin). You will be able to add 4 different PCs to the Admin Module's address book on your PC and you will have remote access to them.
NOTE: Each license is used to control some physically unique computer. So you can't control many computers via 1 shortcut in Admin address book by changing the shortcut properties, since the Admin Module remembers computers it has been connected to.
How to purchase the program? It there a volume discount?
You can purchase the program on-line via the software registration service by credit card, bank transfer or check. Please visit the registration page (http://www.remote-desktop-control.com/buy/) to purchase the registration key. There are some sale propositions and discounts for multi-licenses.
After purchasing you will receive an e-mail with registration key and instructions.
I've lost my registration code. What should I do?
Contact our customer service via contact form and specify your registration data (Name, email, and so on). You will receive a new code via e-mail.